Returns & Exchanges
Due to the intimate nature of our apparel and accessories, we maintain a strict hygiene policy to ensure the safety and satisfaction of all our customers. We accept returns on unworn items with original tags and sanitary liners intact within 30 days of purchase.
Verify Eligibility
Ensure your item is unworn, unwashed, and in its original packaging with all security seals and tags attached.
Request Authorization
Log into your account portal to submit a return request and receive a unique Return Merchandise Authorization (RMA) number.
Package Securely
Place the item in a discreet shipping box and include your RMA slip to ensure your refund is processed without delays.
Receive Refund
Once our quality control team inspects the item, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing